Why do I keep losing connection?
Connectivity issues can occur for many reasons:
Weak or broken device connection
Unstable signal connection
Low reception (e.g. playing in an underground metro tunnel)
Low performance device
Server downtime and app maintenance
When there is a connection issue, the game will continue to run and attempt to regain connection, but this can affect gameplay.
How do I fix the problem?
For the best playing experience, it's important that you are connected to a reliable network and that your device's signal is strong. Full WiFi bars or mobile (cellular) data coverage alone is not always enough to guarantee a solid connection, since local networks can slow down and get overwhelmed at times. This is especially true if you play in a moving vehicle or on underground public transport.
As with any other online service, we recommend playing over WiFi with a good internet service provider, or at least a solid 3G/4G/5G connection with a reliable carrier.
If your connection isn’t the problem, try:
- Making sure you are playing the latest version of the game
- Closing any apps running in the background
- Clearing your cache
- Restarting your device
My game crashes!
In order to fully enjoy Hunting Battle, you must have at least the following specs:
Android:
OS 7.0 or better
0.5 GB of RAM minimum (1GB or more is recommended)
800x480 screen resolution minimum
We cannot guarantee these specifications alone will be enough to run the game smoothly. Devices are made for different purposes, and not all lend themselves well to gaming. The game may also be unstable if your phone has a modified OS or a custom ROM.
iOS:
iOS 15.0 or better
iPhone 5S or better
1 GB of RAM minimum
640x960 screen resolution minimum (higher is recommended)
Sometimes, these specs alone aren’t enough to enjoy the game. Some iPhone devices might respond better to our game than others.
If your device meets these conditions and you’re still experiencing problems, you can try:
- Reinstalling the game
- Checking that your game version is up to date
If this doesn't help, please contact us with the following information:
- A detailed description of your issue
- When the issue started happening
- Your device model
- Your OS version